The Complete Guide to the Abercrombie & Fitch Customer Survey

Welcome to our step-by-step guide on how to participate in the Abercrombie & Fitch customer satisfaction survey. This guide is designed to walk you through the entire process — from entering the survey to completing it and redeeming your reward. Follow these simple steps to ensure a smooth experience and to claim your $10 off coupon.

How to Enter the Survey

  1. Keep Your Receipt: To begin, ensure you have your Abercrombie & Fitch purchase receipt handy. The receipt contains a unique survey code that you’ll need to enter the survey.
  2. Visit the Survey Website: Open your web browser and go to the official survey site at This site is where you’ll input your feedback.
  3. Enter Your Survey Code: Find the survey code printed on your receipt and enter it into the designated field on the survey homepage.

Completing the Survey

  1. Answer the Questions: The survey consists of several questions regarding your shopping experience at Abercrombie & Fitch. These may cover aspects such as product quality, customer service, store cleanliness, and overall satisfaction.
  2. Be Honest and Detailed: Provide honest feedback based on your experience. Detailed responses are more valuable as they give clearer insights for improvements.
  3. Submit the Survey: Once you’ve answered all the questions, submit your survey. Make sure you’ve answered everything to the best of your ability — your feedback is crucial.

Redeeming Your Reward

  1. Receive Your Coupon Code: Upon completing the survey, you’ll receive a $10 off coupon code. This code will be presented on the screen, and you may also receive it via email if prompted to provide one.
  2. Note or Print the Coupon: Make sure to note down the coupon code or print it if possible. You’ll need this code to redeem your reward.
  3. Use Your Coupon: Redeem your $10 off on your next purchase at Abercrombie & Fitch. The details on how to use the coupon (online, in-store, or both) will be specified along with the coupon code.


Q: Can I enter the survey without a purchase receipt? A: No, a purchase receipt with a survey invitation is required to enter the Abercrombie & Fitch survey.

Q: How long does it take to complete the survey? A: The survey typically takes about 5-10 minutes to complete, depending on how detailed your responses are.

Q: How long is the $10 off coupon valid? A: The validity period for the coupon will be stated along with the coupon code. It’s usually valid for a limited time, so make sure to use it before it expires.

Q: Can I complete the survey more than once? A: Generally, you can complete the survey multiple times if you have different purchase receipts with unique survey codes. However, the policy on survey participation frequency can vary, so it’s best to check the terms and conditions provided by Abercrombie & Fitch.

Q: What if I encounter issues while taking the survey? A: If you face any technical difficulties or have questions not covered in this guide, it’s best to contact Abercrombie & Fitch’s customer service for assistance.

This guide aims to make your survey participation as effortless and rewarding as possible. By sharing your shopping experiences, you not only contribute to the improvement of Abercrombie & Fitch’s products and services but also enjoy the benefits of valuable rewards. Thank you for taking the time to provide your feedback.